I have to report this company to help other people

I have to report this company to help other people. The company is Marara pharmacy in Pretoria. They are giving reports through every day for the oast week that they are on their way to deliver medicine but nothing happens. My daughter is on very high dosage of cronic medicine. She is now without this medicine for a whole week.. She cannot fetch it herself as their system doesn't allow that. This is gross neglegence. Please be aware of this pharmacy group! Adriana