How Marara Pharmacy has made me cancel with Bonitas

I can't believe we are in this boat again. Absolutely terrible service. I have complained before over hello peter, emails and in calls with Marara Pharmacy.

They are late by a week with my mother's chronic medication. Delays that they could have avoided if they just properly process the scripts ahead of time to contact the member's with regards to their required contribution. This should happen a week before due date, at the latest.

They withhold medication delivery that has an outstanding balance above a certain amount, which is understandable. They just need to process the damn script ahead of time to contact people when required. How is this so hard to understand???

I have threatened to move her medication supplier and medical aid to a different company if this happened a third time. I will be contacting and making these adjustments in the near future.

Bonitas also have rude and lazy workers when it comes to getting authorization.

DO NOT CONSIDER BONITAS, as a medical aid. That is my take away over the last period.