KB
Kimmy B
1 reviews | Active since Dec 2018
21 Jan 2026, 00:01
Horrible service
Spoke to a lady today she claims my medication got delivered last year Nov but I didn't not sign nor get the medication when I told her she said she will get back to me. And inform management then I got no call back. It's crazy how I am being charged for something I did not receive nor get a call to say it's being delivered that day or check if I received anything!!!!!
Helpful (0)
Replies (8)0
Replies (8)
Marara Pharmacy's replyOfficial
22 Jan 2026, 08:33Good day Kimmy Boodhram,
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we strive to provide.
Thank you for bringing this matter to our attention. We acknowledge your concern regarding the medication that was not received.
Please be assured that we are investigating this matter further and will provide you with feedback as soon as possible.
We appreciate your patience while we work towards resolving this issue.
Kind regards,
Marara Pharmacy Care Team
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we strive to provide.
Thank you for bringing this matter to our attention. We acknowledge your concern regarding the medication that was not received.
Please be assured that we are investigating this matter further and will provide you with feedback as soon as possible.
We appreciate your patience while we work towards resolving this issue.
Kind regards,
Marara Pharmacy Care Team
Marara Pharmacy's reply22 Jan 2026, 08:33
Official
Good day Kimmy Boodhram,
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we strive to provide.
Thank you for bringing this matter to our attention. We acknowledge your concern regarding the medication that was not received.
Please be assured that we are investigating this matter further and will provide you with feedback as soon as possible.
We appreciate your patience while we work towards resolving this issue.
Kind regards,
Marara Pharmacy Care Team
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the level of service we strive to provide.
Thank you for bringing this matter to our attention. We acknowledge your concern regarding the medication that was not received.
Please be assured that we are investigating this matter further and will provide you with feedback as soon as possible.
We appreciate your patience while we work towards resolving this issue.
Kind regards,
Marara Pharmacy Care Team
KB
Kimmy B's updateReviewer Update
02 Feb 2026, 16:23So now I'm being ignored after you guys gave someone else my medication
KB
Kimmy B's update02 Feb 2026, 16:23
Reviewer Update
So now I'm being ignored after you guys gave someone else my medication
Marara Pharmacy's replyOfficial
04 Feb 2026, 13:06Dear Kimmy Boodhram,
We sincerely apologise for the concern this has caused. Please be assured that you are not being ignored, and there was no intention to cause any distress.
We are currently following up on your query and will provide feedback as soon as possible.
Kind regards,
Marara Pharmacy
We sincerely apologise for the concern this has caused. Please be assured that you are not being ignored, and there was no intention to cause any distress.
We are currently following up on your query and will provide feedback as soon as possible.
Kind regards,
Marara Pharmacy
Marara Pharmacy's reply04 Feb 2026, 13:06
Official
Dear Kimmy Boodhram,
We sincerely apologise for the concern this has caused. Please be assured that you are not being ignored, and there was no intention to cause any distress.
We are currently following up on your query and will provide feedback as soon as possible.
Kind regards,
Marara Pharmacy
We sincerely apologise for the concern this has caused. Please be assured that you are not being ignored, and there was no intention to cause any distress.
We are currently following up on your query and will provide feedback as soon as possible.
Kind regards,
Marara Pharmacy
KB
Kimmy B's updateReviewer Update
04 Feb 2026, 14:01This is disgusting a lady called me I told her I can't talk she got upset saying she just needs to ask few questions I said I am busy and then she cuts the call your service is bad and no feedback still
KB
Kimmy B's update04 Feb 2026, 14:01
Reviewer Update
This is disgusting a lady called me I told her I can't talk she got upset saying she just needs to ask few questions I said I am busy and then she cuts the call your service is bad and no feedback still
KB
Kimmy B's updateReviewer Update
12 Feb 2026, 02:39And still no feedback how are you guys saying I have an outstanding balance with you if you didn't even deliver my medication..... Now you just ignore that my medication is lost..... PLEASE DO NOT USE THEM GUYS HORRIBLE SERVICE
KB
Kimmy B's update12 Feb 2026, 02:39
Reviewer Update
And still no feedback how are you guys saying I have an outstanding balance with you if you didn't even deliver my medication..... Now you just ignore that my medication is lost..... PLEASE DO NOT USE THEM GUYS HORRIBLE SERVICE
Marara Pharmacy's replyOfficial
16 Feb 2026, 09:34Dear Kimmy Boodhram,
Communication regarding this matter has been sent to your email address.
Kindly check your email at your earliest convenience. Your urgent response will greatly assist us in resolving this matter as quickly as possible.
We look forward to your prompt reply.
Kind regards,
Marara Pharmacy
Communication regarding this matter has been sent to your email address.
Kindly check your email at your earliest convenience. Your urgent response will greatly assist us in resolving this matter as quickly as possible.
We look forward to your prompt reply.
Kind regards,
Marara Pharmacy
Marara Pharmacy's reply16 Feb 2026, 09:34
Official
Dear Kimmy Boodhram,
Communication regarding this matter has been sent to your email address.
Kindly check your email at your earliest convenience. Your urgent response will greatly assist us in resolving this matter as quickly as possible.
We look forward to your prompt reply.
Kind regards,
Marara Pharmacy
Communication regarding this matter has been sent to your email address.
Kindly check your email at your earliest convenience. Your urgent response will greatly assist us in resolving this matter as quickly as possible.
We look forward to your prompt reply.
Kind regards,
Marara Pharmacy
KB
Kimmy B's updateReviewer Update
16 Feb 2026, 09:42This is the worst service I have ever got....
You guys keep asking me to contact someone who signed for my parcel who I do not know or have contact with.... It was your job to inform me the parcel is on the way which I had to chase.
Now you guys are charging me for it and I didn't even receive it that's ***** especially if I did not receive it and you guys allowed some random person take my schedule 5 medication.
Now you don't want to resend my medication saying the tablets where sent and the script expired you guys are very stupid and are trying to rob me buying charging me for something I have not got and you know that and now you making excuses to send it to me....
GUYS PLEASE DO NOT USE THIS PEOPLE PLEASE USE DISCHEM AS THEY ARE WELL KNOWN
You guys keep asking me to contact someone who signed for my parcel who I do not know or have contact with.... It was your job to inform me the parcel is on the way which I had to chase.
Now you guys are charging me for it and I didn't even receive it that's ***** especially if I did not receive it and you guys allowed some random person take my schedule 5 medication.
Now you don't want to resend my medication saying the tablets where sent and the script expired you guys are very stupid and are trying to rob me buying charging me for something I have not got and you know that and now you making excuses to send it to me....
GUYS PLEASE DO NOT USE THIS PEOPLE PLEASE USE DISCHEM AS THEY ARE WELL KNOWN
KB
Kimmy B's update16 Feb 2026, 09:42
Reviewer Update
This is the worst service I have ever got....
You guys keep asking me to contact someone who signed for my parcel who I do not know or have contact with.... It was your job to inform me the parcel is on the way which I had to chase.
Now you guys are charging me for it and I didn't even receive it that's ***** especially if I did not receive it and you guys allowed some random person take my schedule 5 medication.
Now you don't want to resend my medication saying the tablets where sent and the script expired you guys are very stupid and are trying to rob me buying charging me for something I have not got and you know that and now you making excuses to send it to me....
GUYS PLEASE DO NOT USE THIS PEOPLE PLEASE USE DISCHEM AS THEY ARE WELL KNOWN
You guys keep asking me to contact someone who signed for my parcel who I do not know or have contact with.... It was your job to inform me the parcel is on the way which I had to chase.
Now you guys are charging me for it and I didn't even receive it that's ***** especially if I did not receive it and you guys allowed some random person take my schedule 5 medication.
Now you don't want to resend my medication saying the tablets where sent and the script expired you guys are very stupid and are trying to rob me buying charging me for something I have not got and you know that and now you making excuses to send it to me....
GUYS PLEASE DO NOT USE THIS PEOPLE PLEASE USE DISCHEM AS THEY ARE WELL KNOWN
KB
Kimmy B's updateReviewer Update
02 Mar 2026, 15:02STILL NO FEEDBACK YOU GUYS ARE THE MOST USELESS PEOPLE I HAVE DEALT WITH HOW YOU STILL EXPECT ME TO PAY FOR MEDICATION YOU GAVE TO SOMEONE ELSE MAYBE I REPORT THIS
KB
Kimmy B's update02 Mar 2026, 15:02
Reviewer Update
STILL NO FEEDBACK YOU GUYS ARE THE MOST USELESS PEOPLE I HAVE DEALT WITH HOW YOU STILL EXPECT ME TO PAY FOR MEDICATION YOU GAVE TO SOMEONE ELSE MAYBE I REPORT THIS