Frustrating - No service at all

It is extremely frustrating getting any help from Marara Pharmacy. I sent in 2 x Chronic Scripts 4 days ago via email and the online website submission. Each time you call the landline - you are put on hold for terribly long periods. The whatsapp channel is of no use. I can’t get through. When I sent the email/s I requested to be called as some of the dosages of the medications has changed and I also wanted to discuss generic options. I’ve received no help!