1 reviews | Active since Jan 2025
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*Disappointing Experience with Marara Pharmacy and its courier DSV I'm extremely dissatisfied with the service I received from Marara Pharmacy and their courier partner DSV. Despite ordering my chronic medication well in advance, I experienced unacceptable delays in receiving my parcel.
The pharmacy's inefficiency and lack of communication, combined with the courier company's subpar delivery service, put my health at risk. As someone reliant on chronic medication, timely delivery is crucial.
I urge Marara Phamarcy to review their logistics and communication procedures to prevent such delays in the future. DSV should also take responsibility for their inadequate service.
Rating: 0/5 stars
i hate the day Bonitas had an agreement with you😡😡😡😡😡😡😡😡😡😡
Thank you for sharing your experience with us, and we sincerely apologize for the frustration and inconvenience you’ve encountered. We understand how crucial timely delivery is, especially when it comes to chronic medication, and it’s deeply concerning to hear that we have fallen short of your expectations.
Please know that we take your feedback seriously, and we are currently reviewing both our internal logistics and communication processes to ensure that this does not happen again in the future. We’re also in direct communication with our courier partner, DSV, to address the delivery issues you’ve faced.
We understand the impact delays can have on your health, and we deeply regret the stress this has caused. If you are in urgent need of your medication, please don’t hesitate to contact us directly at ***, and we’ll do everything we can to resolve this as quickly as possible.
Your health and satisfaction are our top priorities, and we truly appreciate your patience as we work towards improving our service.
Regards,
Marara Customer Experience team.
Thank you for sharing your experience with us, and we sincerely apologize for the frustration and inconvenience you’ve encountered. We understand how crucial timely delivery is, especially when it comes to chronic medication, and it’s deeply concerning to hear that we have fallen short of your expectations.
Please know that we take your feedback seriously, and we are currently reviewing both our internal logistics and communication processes to ensure that this does not happen again in the future. We’re also in direct communication with our courier partner, DSV, to address the delivery issues you’ve faced.
We understand the impact delays can have on your health, and we deeply regret the stress this has caused. If you are in urgent need of your medication, please don’t hesitate to contact us directly at ***, and we’ll do everything we can to resolve this as quickly as possible.
Your health and satisfaction are our top priorities, and we truly appreciate your patience as we work towards improving our service.
Regards,
Marara Customer Experience team.