BS
Busisiwe S
1 reviews | Active since Feb 2014
13 May 2025, 23:53
Extremely bad service
Do date Marara didn’t come collect the medication and they have delivered schedule 5 medication with expired prescription please assist hello Peter I am really frustrated they will exhaust my funds
Helpful (0)
Replies (3)0
Replies (3)
Marara Pharmacy's replyOfficial
14 May 2025, 12:38Dear Busisiwe S,
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and frustration caused by the delay in collecting your medication, as well as the delivery of Schedule 5 medication with an expired prescription.
This situation is unacceptable, and I completely understand your concern—especially regarding the potential impact on your medical aid funds.
Please rest assured that we are treating this matter with urgency.
Thank you for your patience, and once again, I truly apologize for the inconvenience. I will personally follow up with you to ensure this matter is resolved quickly and appropriately.
Regards
Marara Customer Experience Team
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and frustration caused by the delay in collecting your medication, as well as the delivery of Schedule 5 medication with an expired prescription.
This situation is unacceptable, and I completely understand your concern—especially regarding the potential impact on your medical aid funds.
Please rest assured that we are treating this matter with urgency.
Thank you for your patience, and once again, I truly apologize for the inconvenience. I will personally follow up with you to ensure this matter is resolved quickly and appropriately.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply14 May 2025, 12:38
Official
Dear Busisiwe S,
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and frustration caused by the delay in collecting your medication, as well as the delivery of Schedule 5 medication with an expired prescription.
This situation is unacceptable, and I completely understand your concern—especially regarding the potential impact on your medical aid funds.
Please rest assured that we are treating this matter with urgency.
Thank you for your patience, and once again, I truly apologize for the inconvenience. I will personally follow up with you to ensure this matter is resolved quickly and appropriately.
Regards
Marara Customer Experience Team
Thank you for bringing this matter to our attention. I sincerely apologize for the distress and frustration caused by the delay in collecting your medication, as well as the delivery of Schedule 5 medication with an expired prescription.
This situation is unacceptable, and I completely understand your concern—especially regarding the potential impact on your medical aid funds.
Please rest assured that we are treating this matter with urgency.
Thank you for your patience, and once again, I truly apologize for the inconvenience. I will personally follow up with you to ensure this matter is resolved quickly and appropriately.
Regards
Marara Customer Experience Team
BS
Busisiwe S's updateReviewer Update
14 May 2025, 13:16Thank you so much Hellopeter finally Marara came to collect the medication and thanks to Annie Dlamini from Marara was professionaland efficient the only thing that I got from Marara Pharmacy was the best service from her.
BS
Busisiwe S's update14 May 2025, 13:16
Reviewer Update
Thank you so much Hellopeter finally Marara came to collect the medication and thanks to Annie Dlamini from Marara was professionaland efficient the only thing that I got from Marara Pharmacy was the best service from her.
Marara Pharmacy's replyOfficial
15 May 2025, 12:52Dear Busisiwe S,
Thank you so much for your kind words and for taking the time to share your positive experience.
We’re delighted to hear that Annie Dlamini provided you with professional and efficient service—it truly means a lot to us when our team members are recognized for their dedication. We’ll be sure to pass along your appreciation to Annie and the rest of the team at Marara Pharmacy.
Should you need any further assistance, please don’t hesitate to reach out. We’re always here to help
Regards
Marara Customer Experience Team
Thank you so much for your kind words and for taking the time to share your positive experience.
We’re delighted to hear that Annie Dlamini provided you with professional and efficient service—it truly means a lot to us when our team members are recognized for their dedication. We’ll be sure to pass along your appreciation to Annie and the rest of the team at Marara Pharmacy.
Should you need any further assistance, please don’t hesitate to reach out. We’re always here to help
Regards
Marara Customer Experience Team
Marara Pharmacy's reply15 May 2025, 12:52
Official
Dear Busisiwe S,
Thank you so much for your kind words and for taking the time to share your positive experience.
We’re delighted to hear that Annie Dlamini provided you with professional and efficient service—it truly means a lot to us when our team members are recognized for their dedication. We’ll be sure to pass along your appreciation to Annie and the rest of the team at Marara Pharmacy.
Should you need any further assistance, please don’t hesitate to reach out. We’re always here to help
Regards
Marara Customer Experience Team
Thank you so much for your kind words and for taking the time to share your positive experience.
We’re delighted to hear that Annie Dlamini provided you with professional and efficient service—it truly means a lot to us when our team members are recognized for their dedication. We’ll be sure to pass along your appreciation to Annie and the rest of the team at Marara Pharmacy.
Should you need any further assistance, please don’t hesitate to reach out. We’re always here to help
Regards
Marara Customer Experience Team