MM
MN M
1 reviews | Active since Jul 2023
24 Jan 2026, 10:11
Evil pharmacy determined to kill Gems patients
What is going on with Marara Pharmacy? I sent the prescription for my sister who is asthmatic a long time ago and to date nothing has been done. The Dr also sent the prescription long ago. The only time you seem to respond is when a complaint is lodged on HelloPeter. This is extremely frustrating and shows a complete lack of respect for patients. Delays like this put people on chronic medication at serious risk. Your poor service and lack of urgency are unacceptable. I would like a clear explanation as to why this matter has been ignored for so long and when it will finally be resolved.
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Replies (1)Marara Pharmacy's replyOfficial
30 Jan 2026, 10:57Good day, MN Mabunda
We are truly sorry to hear about your experience and the distress it has caused. Please accept our sincere apologies for the inconvenience and frustration you have experienced. However, your sister is no longer allocated to Marara Pharmacy as your service provider since May 2025
Kindly contact the medical aid to confirm which pharmacy your sister is allocated to.
Kind regards,
Marara Pharmacy Care Team
We are truly sorry to hear about your experience and the distress it has caused. Please accept our sincere apologies for the inconvenience and frustration you have experienced. However, your sister is no longer allocated to Marara Pharmacy as your service provider since May 2025
Kindly contact the medical aid to confirm which pharmacy your sister is allocated to.
Kind regards,
Marara Pharmacy Care Team
Marara Pharmacy's reply30 Jan 2026, 10:57
Official
Good day, MN Mabunda
We are truly sorry to hear about your experience and the distress it has caused. Please accept our sincere apologies for the inconvenience and frustration you have experienced. However, your sister is no longer allocated to Marara Pharmacy as your service provider since May 2025
Kindly contact the medical aid to confirm which pharmacy your sister is allocated to.
Kind regards,
Marara Pharmacy Care Team
We are truly sorry to hear about your experience and the distress it has caused. Please accept our sincere apologies for the inconvenience and frustration you have experienced. However, your sister is no longer allocated to Marara Pharmacy as your service provider since May 2025
Kindly contact the medical aid to confirm which pharmacy your sister is allocated to.
Kind regards,
Marara Pharmacy Care Team
