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khanyisa S

1 reviews | Active since Apr 2025

09 Apr 2025, 12:53

Delayed Medication delivery

I have been sending emails to Marara pharmacy for the delivery of my Childs medication. i am no response from them the last medication they sent i have to call not getting any direction eventually someone helped me. My child is no longer taking medication whereas am paying i do not know what to do because Marara is not answering the phone or reply to my email please help.

0
Replies (1)
Marara Pharmacy
Marara Pharmacy's reply09 Apr 2025, 13:14
Official
Good day Ms. Sono,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.

Best regards
Marara Customer Experience Team 

Best regards,