LT
Leon T
1 reviews | Active since Sept 2023
17 Dec 2025, 12:06
******* customer service
Customer service means absolutely nothing to marara pharmacy. They don't know why meds are being delivered. No one is ever available to give you any answers. There are flipping no replies to emails sent to them. Why bother having a customer email portal when there is no one to respond to queries. marara don't know how to listen to their customers that are receiving these parcels. No care at all. I have been holding on the line and someone answers and keeps quiet and then drops the line. Pathetic
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Marara Pharmacy's replyOfficial
22 Dec 2025, 11:18Good day Mr Thaver,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply22 Dec 2025, 11:18
Official
Good day Mr Thaver,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team