Clinical department sucks at Marara pharmacy

Service from the clinical department sucks Marara pharmacy has the worse pathetic staff and the service is disgusting. I sent the script on the 16 September on the next day the 17th I called and make a follow up since I know that they don't like to serve the patients. They confirmed they received the script and the script was with the pharmacist already. On the 22nd I called checking on the scripts I spoke to an assistant pharmacist Makhobo who was very rude not helping like am bothering her asking about my script she has no sense of agent at all .I called Bonitas about my frustrations of not getting my chronic medication and Marara pharmacy is not interested on the life of the patients. I called again on the 23rd I spoke to Makhobo again she told me my script is out of stock . I asked if I didn't bother to call them on I won't know what is going on with my medication. She them said she will get a generic but that chronic medication Wii be delivered on the Friday the 26th. I asked where is the sense of agency in Marara pharmacy. Does Bonitas wants to loose client because of Marara pharmacy. I don't think there is anyone who wants to go thru the unprofessional staff of Marara pharmacy. We never has such problems when we were getting our medication from pharmacy. Bonita medical if you don't want business with us as your clients please let us know unlike punishing us with Marara pharmacy