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Mariska M
1 reviews | Active since Jan 2024
04 Sept 2026, 12:40
Chronic medicine
I want to rate them a - 0 my child is on chronic medicine the pick medicine on 18/8. Today its 4/9 and still no medication was delivered my child is more than a week without her chronic medicine i phone in twice for urgent delivery but till now still nou medication.
Helpful (0)
Replies (3)0
Replies (3)
Marara Pharmacy's replyOfficial
04 Sept 2026, 13:34Dear Mariska M
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best regards
Marara Customer Experience Team
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply04 Sept 2026, 13:34
Official
Dear Mariska M
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.
Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best regards
Marara Customer Experience Team
Best regards
Marara Customer Experience Team
Marara Pharmacy's replyOfficial
04 Sept 2026, 16:05Dear Mariska M
We have tried to contact you on the number saved on this profile, but you are unreachable
Kindly advise on the most convenient time we can contact you to assist with your query.
Alternatively, you can reach us on WhatsApp *** and follow the prompt to chat to one of our WhatsApp agents.
Best regards
Marara Customer Experience Team
We have tried to contact you on the number saved on this profile, but you are unreachable
Kindly advise on the most convenient time we can contact you to assist with your query.
Alternatively, you can reach us on WhatsApp *** and follow the prompt to chat to one of our WhatsApp agents.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply04 Sept 2026, 16:05
Official
Dear Mariska M
We have tried to contact you on the number saved on this profile, but you are unreachable
Kindly advise on the most convenient time we can contact you to assist with your query.
Alternatively, you can reach us on WhatsApp *** and follow the prompt to chat to one of our WhatsApp agents.
Best regards
Marara Customer Experience Team
We have tried to contact you on the number saved on this profile, but you are unreachable
Kindly advise on the most convenient time we can contact you to assist with your query.
Alternatively, you can reach us on WhatsApp *** and follow the prompt to chat to one of our WhatsApp agents.
Best regards
Marara Customer Experience Team
Marara Pharmacy's replyOfficial
07 Sept 2026, 09:32Dear Mariska M
Thank you for taking my call and allowing us the opportunity to assist with your query.
We are pleased to confirm that the query has been resolved and that the parcel has been delivered.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Thank you for taking my call and allowing us the opportunity to assist with your query.
We are pleased to confirm that the query has been resolved and that the parcel has been delivered.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Best regards,
Marara Customer Experience Team
Marara Pharmacy's reply07 Sept 2026, 09:32
Official
Dear Mariska M
Thank you for taking my call and allowing us the opportunity to assist with your query.
We are pleased to confirm that the query has been resolved and that the parcel has been delivered.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Thank you for taking my call and allowing us the opportunity to assist with your query.
We are pleased to confirm that the query has been resolved and that the parcel has been delivered.
For quick help in the future, please reach us on WhatsApp *** and follow the prompts, where you can submit prescriptions, change your delivery address, follow up on deliveries, or settle your account.
We appreciate your patience and understanding and look forward to assisting you again in the future.
Best regards,
Marara Customer Experience Team