TM
Thifhelimbilu M
1 reviews | Active since Sept 2015
11 Feb 2026, 17:20
Bonitas please drop Marara Pharmacy ASAP
Whoever @bonitas decided Marara Pharmacy is a good choice for chronic medication really has no regard for the importance of having consistent treatment for chronic conditions. I missed 2 days last month because of their systems do not work properly and their agent keep on singing “your medication will be delivered in 48-72 hours” song like it’s a cult chant. It seems like I’m going to miss some days again this month even after calling them when I still had 10 days of medication to make sure I won’t go through what I went through last month
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Marara Pharmacy's replyOfficial
12 Feb 2026, 13:42Dear Thifhelimbilu Faith Mulabisana ,
Thank you for bringing this to our attention, and we sincerely apologise for the distress and inconvenience you’ve experienced.
We fully understand how essential uninterrupted access to chronic medication is, and we regret that this has not been your experience.
This is not the level of service we expect for our members.
Please allow us the opportunity to urgently investigate this matter and ensure it is resolved as quickly as possible.
Kind regards,
Marara Pharmacy
Thank you for bringing this to our attention, and we sincerely apologise for the distress and inconvenience you’ve experienced.
We fully understand how essential uninterrupted access to chronic medication is, and we regret that this has not been your experience.
This is not the level of service we expect for our members.
Please allow us the opportunity to urgently investigate this matter and ensure it is resolved as quickly as possible.
Kind regards,
Marara Pharmacy
Marara Pharmacy's reply12 Feb 2026, 13:42
Official
Dear Thifhelimbilu Faith Mulabisana ,
Thank you for bringing this to our attention, and we sincerely apologise for the distress and inconvenience you’ve experienced.
We fully understand how essential uninterrupted access to chronic medication is, and we regret that this has not been your experience.
This is not the level of service we expect for our members.
Please allow us the opportunity to urgently investigate this matter and ensure it is resolved as quickly as possible.
Kind regards,
Marara Pharmacy
Thank you for bringing this to our attention, and we sincerely apologise for the distress and inconvenience you’ve experienced.
We fully understand how essential uninterrupted access to chronic medication is, and we regret that this has not been your experience.
This is not the level of service we expect for our members.
Please allow us the opportunity to urgently investigate this matter and ensure it is resolved as quickly as possible.
Kind regards,
Marara Pharmacy