HM
Helena M
1 reviews | Active since Jan 2020
09 May 2025, 13:23
Bonitas Medical Aid using Marara Pharmacy
The most useless place !!! Bonitas Medical aid forces us to use these people and no o e there k ows what they are doing. They just dont care about our chronic medicines as diabetics and then they also agree over the phone its better to go buy at Dischem. Why do we pay Bonitas R6800 a month and then we get forced to use a place like Marara Pharmacy (used to be Pharmacy Direct) where there is absolutely no care or assistance ?????
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Marara Pharmacy's replyOfficial
12 May 2025, 11:18Good day Mrs Van Zyl,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply12 May 2025, 11:18
Official
Good day Mrs Van Zyl,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team