LM
LESLEY M
1 reviews | Active since May 2019
28 Apr 2025, 15:53
Beyond useless
I have instructed you NOT to provide my medication to me because you are quick to claim the money and NO MEDICATION ARRIVES. STILL YOU ARE CLAIMING FROM ME AND NOT SUPPLYING ANYTHING. HOW DARE YOU?
I look at the countless uhhappy customers. What is the point of your meaningless stupid replies? Who are you kidding? YOU DO NOT CARE. YOU DO NOT GET BACK TO MEMBERS. YOU DO NOT ANSWER YOUR PHONES. IN FACT, YOU DO ABSOLUTELY NOTHING EXCEPT TAKE MEMEBERS MONEY. REMOVE ME PERMANENTLY FROM YOUR RECORDS AS I HAVE REQUESTED.
Don't you dare send me one of your insincere useless grovelling replies. It's an insult to my intelligence. You should be closed down.
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Replies (1)
Marara Pharmacy's replyOfficial
30 Apr 2025, 10:10Dear Lesley M,
Thank you for your message. I'm very sorry to hear about your experience and understand how frustrating this situation has been for you.
We take complaints like yours seriously, and I want to assure you that your concerns are being fully reviewed. I acknowledge your request to be removed from our records and to stop all future deliveries and charges.
We are now processing this request, and I will personally ensure that your account is closed and that no further charges will be made.
Although you’ve expressed that you do not wish to receive a typical response, please know that this message is not automated.
We genuinely regret that our service has fallen short in your case.
Regards
Marara Customer Experience Team
Thank you for your message. I'm very sorry to hear about your experience and understand how frustrating this situation has been for you.
We take complaints like yours seriously, and I want to assure you that your concerns are being fully reviewed. I acknowledge your request to be removed from our records and to stop all future deliveries and charges.
We are now processing this request, and I will personally ensure that your account is closed and that no further charges will be made.
Although you’ve expressed that you do not wish to receive a typical response, please know that this message is not automated.
We genuinely regret that our service has fallen short in your case.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply30 Apr 2025, 10:10
Official
Dear Lesley M,
Thank you for your message. I'm very sorry to hear about your experience and understand how frustrating this situation has been for you.
We take complaints like yours seriously, and I want to assure you that your concerns are being fully reviewed. I acknowledge your request to be removed from our records and to stop all future deliveries and charges.
We are now processing this request, and I will personally ensure that your account is closed and that no further charges will be made.
Although you’ve expressed that you do not wish to receive a typical response, please know that this message is not automated.
We genuinely regret that our service has fallen short in your case.
Regards
Marara Customer Experience Team
Thank you for your message. I'm very sorry to hear about your experience and understand how frustrating this situation has been for you.
We take complaints like yours seriously, and I want to assure you that your concerns are being fully reviewed. I acknowledge your request to be removed from our records and to stop all future deliveries and charges.
We are now processing this request, and I will personally ensure that your account is closed and that no further charges will be made.
Although you’ve expressed that you do not wish to receive a typical response, please know that this message is not automated.
We genuinely regret that our service has fallen short in your case.
Regards
Marara Customer Experience Team