BS
Busisiwe S

1 reviews | Active since Feb 2014

24 Aug 2026, 11:05

Bad Service

Please assist I am on chronic medication sent my prescription on the 17/08/2026 I’ve been calling but I am getting no help pls intervene my life depends on this medication

0
Replies (2)
Marara Pharmacy
Marara Pharmacy's reply24 Aug 2026, 11:33
Official
Dear Busisiwe S

Thank you for bringing this matter to our attention. 

We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your chronic medication. We would like the opportunity to investigate this matter urgently and provide you with feedback.

Our customer service consultant will review your query and contact you directly to discuss the matter, investigate the discrepancies, and assist with a resolution.

We appreciate your patience and look forward to resolving this for you as quickly as possible.

Best regards
Marara Customer Experience Team 
Marara Pharmacy
Marara Pharmacy's reply24 Aug 2026, 16:25
Official
Dear Busisiwe S
 
We have tried to contact you on the number saved on this profile, but you are unreachable

Kindly advise on the most convenient time we can contact you to assist with your query.

Alternatively, you can reach us on WhatsApp *** and follow the prompt to chat to one of our WhatsApp agents. 

Best regards
Marara Customer Experience Team