QM
Queen M
1 reviews | Active since Sept 2025
19 Sept 2025, 20:34
Bad service
Poor service my medication was never delivered to my address and they are repeating the same error again..... ðŸ˜
Helpful (0)
Replies (3)0
Replies (3)
Marara Pharmacy's replyOfficial
23 Sept 2025, 12:37Good day Queen Molatlhegi
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply23 Sept 2025, 12:37
Official
Good day Queen Molatlhegi
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
QM
Queen M's updateReviewer Update
29 Sept 2025, 22:55I haven't received my medication... What is your TAT? Why my medication hasn't been delivered to me while it was collected from the wrong adress?.... When will i get my medication yet you already claimed from my medical aid!!!!
QM
Queen M's update29 Sept 2025, 22:55
Reviewer Update
I haven't received my medication... What is your TAT? Why my medication hasn't been delivered to me while it was collected from the wrong adress?.... When will i get my medication yet you already claimed from my medical aid!!!!
Marara Pharmacy's replyOfficial
03 Oct 2025, 09:21Dear Ms Molatlhegi
Please accept our sincere apologies for the delay and any inconvenience this may have caused.
As confirmed during your conversation with one of our Client Relations Officers, kindly be assured that your medication will be delivered today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team
Please accept our sincere apologies for the delay and any inconvenience this may have caused.
As confirmed during your conversation with one of our Client Relations Officers, kindly be assured that your medication will be delivered today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team
Marara Pharmacy's reply03 Oct 2025, 09:21
Official
Dear Ms Molatlhegi
Please accept our sincere apologies for the delay and any inconvenience this may have caused.
As confirmed during your conversation with one of our Client Relations Officers, kindly be assured that your medication will be delivered today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team
Please accept our sincere apologies for the delay and any inconvenience this may have caused.
As confirmed during your conversation with one of our Client Relations Officers, kindly be assured that your medication will be delivered today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Marara Customer Experience Team