TS
Thea S
1 reviews | Active since May 2016
06 Mar 2026, 18:53
Bad service
What a strange thing it was when I wrote a negative review more than a week ago about Marara's bad service, got a reply someone would contact me, and indeed someone did..... apologising, promising to send a courier to pick up the unwanted medication etc......and still the little box is still lying here after a week, waiting to be collected and no further word.
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Marara Pharmacy's replyOfficial
11 Mar 2026, 09:35Dear Thea van Steenderen,
Thank you for bringing this to our attention, and our sincere apologies for the continued inconvenience.
This is certainly not the experience we want for our members.
We will follow up on this matter urgently and arrange for the courier to collect the medication. A team member will also contact you shortly to confirm the collection details.
Thank you for your patience while we work to resolve this.
Kind regards,
Marara Pharmacy Team
Thank you for bringing this to our attention, and our sincere apologies for the continued inconvenience.
This is certainly not the experience we want for our members.
We will follow up on this matter urgently and arrange for the courier to collect the medication. A team member will also contact you shortly to confirm the collection details.
Thank you for your patience while we work to resolve this.
Kind regards,
Marara Pharmacy Team
Marara Pharmacy's reply11 Mar 2026, 09:35
Official
Dear Thea van Steenderen,
Thank you for bringing this to our attention, and our sincere apologies for the continued inconvenience.
This is certainly not the experience we want for our members.
We will follow up on this matter urgently and arrange for the courier to collect the medication. A team member will also contact you shortly to confirm the collection details.
Thank you for your patience while we work to resolve this.
Kind regards,
Marara Pharmacy Team
Thank you for bringing this to our attention, and our sincere apologies for the continued inconvenience.
This is certainly not the experience we want for our members.
We will follow up on this matter urgently and arrange for the courier to collect the medication. A team member will also contact you shortly to confirm the collection details.
Thank you for your patience while we work to resolve this.
Kind regards,
Marara Pharmacy Team