MR
Matamela R
1 reviews | Active since Apr 2025
08 Apr 2025, 12:27
3 days turn around time becomes 3 weeks 😪 😢 🙃 😞 😅 😔
Am not happy with the waiting period of delivery for my medication to my local pharmacy. By the time I receive my medication I would have ran out of medication your service delivery is extremly poor. Marara Pharmacy their service delivery is so bad and I don't understand why Bonitas gave them such contract. I have reported this to Bonitas and still no change. Marara Pharmacy is empty promises and lies. There is no sense of emergency or what so ever. 😕
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Marara Pharmacy's replyOfficial
08 Apr 2025, 15:24Good day Ms. Raphalalani,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Marara Pharmacy's reply08 Apr 2025, 15:24
Official
Good day Ms. Raphalalani,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. We have reviewed your complaint and are currently working on resolving it. Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
Marara Customer Experience Team