Non-Conformance, worst online experience I'v ever had.

A Friend of mine ordered 20 x Magneto Rechargeable LED Compact lights with a total of R3244.00. Order 126713 Date 17/01/2023

Up until now we've received no lights, nobody answers a phone or answer any emails from Marakeng. Details below : 408 Roan Crescent, Corporate Park North, Midrand. E-mail: *** Tel: ***

I need a full refund from this company.

Thank you