TOLL PLAZA **************

I NEED TO RENEW MY TOLL PLAZA CONCESSION CARD, BUT UNFORTUNATELY IT SEEMS THAT THERE IS A LOT OF ************** ESPECIALLY AT MIDDELBURG EMAHLALENI (WITBANK) TOLL PLAZA. THE FIRST TIME I PHONED AND TALKED TO BUSISIWE MASILELA, I ASKED HER WHAT DOCUMENTS I NEED TO BRING WITH IN ORDER FOR THE RENEWAL TO TAKE PLACE. THE DOCUMENTS REQUESTED WAS HANDED IN AND SHE SAID EVERYTHING WILL BE FINE. SHE WILL LET ME KNOW VIA PHONE CALL WHEN EVRYTHING IS SORTED, BUT SHE IS CERTAIN THERE WILL BE NO PROBLEM. SHE PHONED ME AND REQUESTED AN AVIDAVID , CERTIFIED, OF THE LANDLORD WE ARE RENTING FROM AND IT HAS TO BE CERTIFIED, WHICH I DID. WHEN DELIVERING THE DOCUMENTS, IT WAS THE SAME STORY, I HAVE TO BRING THIS AND THAT, I DID ASK HER IF THIS WILL BE ALL, AND SHE TOLD ME "DEFINITELY THAT WILL BE ALL" SO THIS WENT ON AND ON, NOW, AFTER THE 5th TIME I WAS THERE, SHE REQUESTED MY BANK STATEMENT AND ANOTHER LETTER FROM THE LANDLORD. AS I DON'T HAVE ACCOUNTS WITH MY RESIDENTIAL ADDRESS, I GAVE HER MY DISCHEM STATEMENTS THAT REFLECTED MY RESIDENTIAL ADDRESS. THAT WAS NOT GOOD ENOUGH, NO, THEY WANT MY BANK STATEMENT. MY CONCESSION CARD EXPIRE ON 31/05/2019, AND WHAT DO I DO NOW, BECAUSE WHAT THE HELL DO THEY WANT MY BANK STATEMENT FOR !! THERE IS SO MUCH ***** AND *******ION IN SA !! IT HAS NOTHING TO DO WITH THEM. I AM A RESIDENT OF WITBANK, WORKING IN MIDDELBURG AND I NEED TO GO THROUGH THE TOLLGATE EVERY DAY RETOUR, EXCEPT FOR WEEKENDS WHEN I AM NOT WORKING. THE OLD WITBANK MIDDELBURG ROAD IS VERY DANGEROUS, ESPECIALLY FOR A LADY DRIVING ALONE. I SAW AN ACCIDENT HAPPENING BEFORE MY EYES WHERE A LADY WAS BUMPED BY A TRUCK, HER CAR WAS THROWN INTO THE AIR AND BURST INTO FLAMES. THAT WAS TERRIBLE AND I WILL NEVER EVER FORGET THAT. THE FOG ON THAT ROAD IS SO HEAVY IN THE MORNING THAT YOU ARE UNABLE TO SEE ANYTHING IN FRONT OF YOU. I NEED TO GET MY CONCESSION CARD RENEWED, BUT WHAT MUST I DO, AS THEY ONLY ASK FOR MORE AND MORE AND MORE DOCUMENTS AND I SAW A LOT OF WHITE PEOPLE GOING THROUGH THE SAME ORDEAL. THEY JUST DON'T WANT TO GIVE US CONCESSION CARDS !!! PLEASE I NEED HELP !! IT IS ALMOST THE END OF MAY !! THERE WAS NO SUCH PROBLEMS THE PREVIOUS YEARS, WHAT IS GOING ON WITH THEM ??