AM
Andile M

1 reviews | Active since Jul 2020

28 Mar 2023, 12:00

Poor Customer Service

This is how the problem strated CLICKS MAPONYA MALL

RE: SHOPPING

To Whom It May Concern:

Today at 9am I went to Clicks Maponya Mall to buy some stuff. I had R200 consists of 50c; 20c and 10c coins. The manager send me back with my money when I was about to pay. He told me that Clicks is not allowed to accept the coins. Even when I go to the bank they will charge for interest so he will not accept them. Now as I am typing this email a lady from the customer service call Nono ( I doubt is her correct name) she is defending the store manager and said yes It is not allowed. I asked her to put me to the Manager, I waited on hold and then she hanged up the call. Please check who I was talking to. The number I called with is *** around 9:56-10:00.

I am not happy with the service I got from clicks because I got the coins from clicks when I purchase.

I have never experienced such humiliation at Discheme.

Can someone get back to me regarding this.

Regards Andile ***

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