Bad service and unprofessional staff

I sent my daughter for her eye exam and new glasses as we were the she was examed by a drunk doctor called Clement. On that day we were made to buy pills for our daughter for R250.00 only to findout the doctor didnt even do the right test and my daughter is not supposed to take those pills as she has cataract, we paid a deposit of R1000.00 and we asking for our money back as we not happy with the service but now the owner is telling us she wont refund us.