Typical Mapogo not to solve problems

It is nearly; three weeks after my conversation with Mapogo technical manager and the problem is still not resolved as indicated by Monica. I just wonder who will be the next person from Mapogo will send or contact me to resolve the problem. I have dealt now with from the store man to the technical manager including the Mapogo attorney. Must say it all was via email or telephonical. Maybe it was never the technical manager but the cleaner because Mapogo sends the store man to do the job as a technician. That is according to Monica. I ask the people not to join Mapogo in any way. If you don't believe me read all the posts for; he past two years about Mapogo