SW
Stefanie W
1 reviews | Active since Nov 2009
25 Oct 2019, 15:11
No Commitment on promises
I have moved from a previous company to Mapogo a while back. The promises that were made the day of our contract and what we are getting is definitely the opposite. This morning, we also contacted Mapogo to get the technical department to assist us, the lady to whom we spoke promised that they will contact us at 8:00 and its 15:00 and no contact. The service is shocking to say the least and to get them to look at the equipment is such a pain. I am thinking of just moving to another provider as Mapogo needs to re-look their commitment to their customers
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Replies (2)
Mapogo A Mathamaga's replyOfficial
28 Oct 2019, 08:41Dear Stefanie W,
kindly provide us with some details so that we can look into this matter and get our OPS Manager to give you a call.
Mapogo team
kindly provide us with some details so that we can look into this matter and get our OPS Manager to give you a call.
Mapogo team
Best regards,
Mapogo A Mathamaga's reply28 Oct 2019, 08:41
Official
Dear Stefanie W,
kindly provide us with some details so that we can look into this matter and get our OPS Manager to give you a call.
Mapogo team
kindly provide us with some details so that we can look into this matter and get our OPS Manager to give you a call.
Mapogo team
Best regards,
Mapogo A Mathamaga's replyOfficial
29 Oct 2019, 10:09Dear Stefanie W,
kindly provide us with your surname of contact details so that we can address this matter or kindly give our office a call so that we can resolve your query.
Mapogo team
kindly provide us with your surname of contact details so that we can address this matter or kindly give our office a call so that we can resolve your query.
Mapogo team
Best regards,
Mapogo A Mathamaga's reply29 Oct 2019, 10:09
Official
Dear Stefanie W,
kindly provide us with your surname of contact details so that we can address this matter or kindly give our office a call so that we can resolve your query.
Mapogo team
kindly provide us with your surname of contact details so that we can address this matter or kindly give our office a call so that we can resolve your query.
Mapogo team
Best regards,