Getting it right!

I have always contended that for a transaction to run smoothly, BOTH parties need to be prepared, and understand the requirements. Many times people complain about a supplier, where in fact, it is within the 'perception, expectation and misunderstandings' that the problem originates. Of late, I have been prepared when I visit a supplier like Manny's, for hardware, and specifically for cabinets. What a pleasure to get it done smoothly and proficiently. Where there has been the need to adjust, their advice has been most welcome and it has saved me money. Thanks guys!