Manicaa a huge disappointment

Manicaa South Africa has taken me for a roller coaster ride, after having deposited money for an online purchase, that was promised to be delivered and then later it was said they are out of stock. That was in March 2022 and now it August I still haven't received my refund, after numerous emails I've sent and their phone line puts you on hold forever. So I urge other online buyers to stay away from Manicaa