SB
Siyabulela B

1 reviews | Active since Feb 2012

31 Aug 2016, 09:16

Pathetic Service with no refund

<p>In July, I enquired about parts for the Golf 7 at Manic Auto Parts and I was assisted by Kia and he confirmed that they have them in stock. I made a payment for the parts and couriered them to me. When I received them, they were all incorrect parts for and for an Audi A4.</p> <p>I returned the parts back to them and they needed time to find the right parts. I waited for a week and they were not getting the right parts and this time I was assisted by Hidesh. I had to find them myself from another auto spare shop.</p> <p>Now they do not want to refund me and I'm assisted by Godfrey who keeps on promising me that the refund will be done immediately. Its been 2 weeks now.</p> <p>I regret the day I made a payment to them and they are not trustworthy. They don't seem to know even these parts and the difference in cars.</p>

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Replies (1)
SB
Siyabulela B's update19 Sept 2016, 16:22
Reviewer Update

It is my great pleasure to write this response.

Manic Auto has managed to sort me out with the help of Godfrey. They have sent me the correct parts and refunded me for the parts they did not have in stock.

They have now restored my faith in them and will definately use them again in future.

Thank you guys once again for your help