SR
Shaun R
1 reviews | Active since Sept 2020
19 Sept 2020, 11:32
Low volume of product in unnecessarily large bag
Purchased a 125g packet of Sour Worms. Only to find there are 11 worms in the bag. Not only is that a shockingly low amount of product for the price, but the bag itself is around 5 times larger than it needs to be. Surely if they're going to give us so little value they could at least use less plastic and be aware of the environmental impact? Very disappointed.
Helpful (0)
Replies (4)0
Replies (4)
Manhattan Sweets's replyOfficial
21 Sept 2020, 08:06Hi Shaun
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product.
Kindly provide us with your contact number so that one of our consultants can get in touch with you.
Kindly provide us with your contact number so that one of our consultants can get in touch with you.
Kind Regards.
Premier FMCG Customer Care Line
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Premier FMCG Customer Care Line
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Manhattan Sweets's reply21 Sept 2020, 08:06
Official
Hi Shaun
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product.
Kindly provide us with your contact number so that one of our consultants can get in touch with you.
Kindly provide us with your contact number so that one of our consultants can get in touch with you.
Kind Regards.
Premier FMCG Customer Care Line
***
Premier FMCG Customer Care Line
***
Manhattan Sweets's replyOfficial
21 Sept 2020, 16:30Hi Shaun
Thank you for your response.
Our share call number is as follows
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8
6
0
1
2
2
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0
0
If possible could you type your cell phone number in the same format we supp**** our number? We are currently experiencing some technical issues to view the number you provided.
Regards,
Premier FMCG
Thank you for your response.
Our share call number is as follows
0
8
6
0
1
2
2
3
0
0
If possible could you type your cell phone number in the same format we supp**** our number? We are currently experiencing some technical issues to view the number you provided.
Regards,
Premier FMCG
Manhattan Sweets's reply21 Sept 2020, 16:30
Official
Hi Shaun
Thank you for your response.
Our share call number is as follows
0
8
6
0
1
2
2
3
0
0
If possible could you type your cell phone number in the same format we supp**** our number? We are currently experiencing some technical issues to view the number you provided.
Regards,
Premier FMCG
Thank you for your response.
Our share call number is as follows
0
8
6
0
1
2
2
3
0
0
If possible could you type your cell phone number in the same format we supp**** our number? We are currently experiencing some technical issues to view the number you provided.
Regards,
Premier FMCG
Manhattan Sweets's replyOfficial
22 Sept 2020, 08:08Hi Shaun
Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly.
Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly.
Regards
Premier FMCG Customer Care line
Manhattan Sweets's reply22 Sept 2020, 08:08
Official
Hi Shaun
Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly.
Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly.
Regards
Premier FMCG Customer Care line
Manhattan Sweets's replyOfficial
22 Sept 2020, 10:40Hi Shaun
Thank you for your response received and noted.
Regards
Premier FMCG Customer Care Line
Thank you for your response received and noted.
Regards
Premier FMCG Customer Care Line
Manhattan Sweets's reply22 Sept 2020, 10:40
Official
Hi Shaun
Thank you for your response received and noted.
Regards
Premier FMCG Customer Care Line
Thank you for your response received and noted.
Regards
Premier FMCG Customer Care Line