IJ
Izak J

1 reviews | Active since Mar 2011

25 Jan 2023, 16:46

Sub par products and no after sale service

In September I bought an inverter and lithium battery from them. It's now January , I've already had to send back the original inverter and buy a new one and today the battery also stopped holding a charge, this is a lithium battery with a 1500 charge cycle. The inverter runs a router a fibre ont and a laptop. 4 Months and nothing is working. When you call them, all you get it, well not there problem, take it to mustek. Avoid them, they only want the money

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Izak J's update26 Jan 2023, 15:46
Reviewer Update
Thanks Richard for pointing me in the right direction as to whom to contact at Mercer and have the issue resolved