Moonlight spa BAD EXPERIENCE

Firstly I'd like to state how disappointing our full body massage was, my partner and I both chose the calming/soothing oils but it was so hard to stay calm. We booked the Moonlight spa last night 06/05/2022.

There were a group of about 8 ladies adjacent to our massage hut that were extremely loud and inconsiderate. They were chatting and laughing for the entire duration of the massage, even our the******s were finding it hard to concentrate, they both stepped out on different occasions to complain about the noise but it fell on deaf ears. I felt that the management team could have done more to ensure that your establishment was enjoyable to all guests.

We drove all the way from Amanzimtoti to celebrate our anniversary at Mangwanani Sibaya. Honestly I left feeling more stressed and disappointed as I was really looking forward to that full body massage. As a paying customer we should NOT have to be listening to screams of nonstop laughter and chatting during what was meant to be a calming relaxing experience.

Lastly we both woke up with a lot of body pains today especially in the neck area yet we asked for medium massages... the last treatment was very rough. The the******s doing the head neck and shoulder massages banged on our backs and shoulders really hard at the end. We had to take medication to treat the pains which have not yet subsided.