LD
Leesa D

1 reviews | Active since Sept 2019

23 Sept 2019, 09:24

Hidden price??

I visited Mangwanani Spa at Elangeni as we were staying there. My daughter got your African Mani and Padi that is clearly written R180. When we were paying they charged me R300 for reason I don’t understand. What’s the point of pricing things then we get hit by hidden prices. What happened to TCF and paying what I requested for? I couldn’t argue with the lady in front on my daughter but it’s *******

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Replies (1)
Mangwanani Private African Day Spa
Mangwanani Private African Day Spa's reply28 May 2020, 18:03
Official
Dear Leesa,

We’re so sorry to hear that the service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. Our team has investigated what happened and has provided feedback. Thanks.

Kind regards
Mangwanani