Booking at Mangwanani - poor service

How can Mangwanani sell discounted vouchers and 1. Wrong phone no for The Pivot on the voucher 2. The central booking confirms there is space but wont take my booking because I must confirm with The Pivot if they can see me. 3. This is false advertising, they take your money but wait if they can get a half day full price booking before they accept your 90 min.special. 4. Urgent message send to The Pivot by the Central booking.. still waiting for a reply. NOT IMPRESSED!