1 reviews | Active since Mar 2009
Booked extremely special weekend and they botched
I booked an extremely special weekend and double checked with the receptionist around dates as they incorrectly reflected on the invoice. Tried to sort it out and the only response I got from the receptionist as well as manager Lilian was that they were now fully booked. It is now 3 days to my engagement weekend and I do not have an accommodation.<br> <br> This lodge does not show a level of professionalism and show a 'oh well' attitude to complex problems. You cannot get hold of them on the phone and more often than not their landline only has a answering machine. They have a cell number which no one answers and they do not return messages.<br> <br> I have a high level of frustration and will not be purchasing through Groupon again and most certainly not at Mangwa Valley Game Lodge.
