1 reviews | Active since Mar 2019
Yeah... Maybe try other airlines
I always used to fly Mango - liked the brand, and for the CPT - OR Tambo / Lanseria route the planes were mostly on time - never had major issues.
Three things really changed and are now really frustrating: 1. One ply toilet paper - happy to pay R10 extra for the ticket and be able to use a toilet paper that's actually usable - I don't know how much they are saving by doing this 2. They do not bother to use the removable headrest covers any more (the velcro ones - Fly Safair has them and they do change them). 3. They have this policy of not allowing people with (noise cancelling) headphones. Just got into an argument with a stewardess who insisted in removing my headphones while a child was breaking the "Loudest sounds ever made by a baby" record on the row behind me. It was a tense moment and I might have said something like "I'll take them off if you stop the baby". Which might have been interpreted as an objection to the baby. Not the case. Babies also have to fly - but if I have the option to cancel the noise, why would you take that away from me? Not sure why they still enforce this antiquated policy - many other airlines don't do this anymore. Try to get into the current decade (and dump the one-ply).
PS Noticed a lot of covid related comments - I think Mango does a good job. Besides some people occasionally wearing the mask inside out - haven't noticed any problems.
