1 reviews | Active since Jan 2020
Worst service
Good day,
I would like to request my voucher or whatever you call it. I made a booking online, I paid, put in my sons birthdates. No one came back to me and told me that my boys are not allowed to fly alone. I only had to find that out on the day that they were supposed to get on the plane. The lady that spoke to me on the phone were so unprofessional. Honestly this is just away of making money for mahala because on the site there couldve been a note or something saying that it's not permitted. But no I just had to hear that it's not mango's airlines problem its mine!!! I will NEVER use mango ever again.
The booking was made and paid for on the 21st of December 2019 and I was only told about this on the DAMN 30th of December 2019.
My first booking experience was an absolute awful one!
Thank you for nothing.
I hope i get my "voucher" in better time than i was told about my sons not being able to fly alone.
Regards,
Sudre Grobler
