Worst Day at The Airport-Mango Airlines

I frequently use Mango airlines between Durban and Johannesburg have had a lot of bad experiences in the past 2 years ,to name a few,I remember one where the flight to Durban was supposed to be at 16H30 ended up taking off at 22H00 and it was excuse after excuse and I was travelling to a funeral with a 9 year old, had a terrible day to make it worse before it took of we were told they were going to change a tyre whilst we were on the flight ,then after they took off and refused to serve food,The other times i have found myself taking of late as they always have excuses, In cape Own last year August they tried to pull the same stunt when I was in a hurry to my wifes sisters funeral ,flight was at 17H00 got to the airport and they told me about 22H00 to make it worse I had a shuttle that was supposed to take me to Sandton where my car was parked at the office and they lock at 20H00.I had to fight on that day until they decided to book me through Lanseria and I was left to organize another shuttle and it was a mess .I thought that was the last time on the airline ,Until I booked my father who is 79 with a heart problem for a return trip 2 weeks ago. yesterday I had a horrible experience .The date on the ticket as purchases at Shoprite .the time was 13H45 ,on the 29th we received an update by sms that it had been moved to 13:25 so yesterday I went to the airport an hour and half earlier because of my dads heart condition, Went to check-in early, the lady checking my dad in gives us a ticket that says 17H00 mind you my dad is not well,I have a car in the metered parking lot,I have arranged for someone to pick him up in Durban all of these are costs, at home I left a babysitter and I had a commitment to be at by 12H00 I had to again throw my toys out the carton for this Ludacris to be sorted out. The lady that was helping me after that was awesome, I would like to know here name as she is good at her job and it wasn't even her job to sort that out she was being helpful God bless here as she saw my dads condition ,She arranged for a ticked with another airline that is Kulula .Then went to check us in and left us at the front of the line at the Kulula check in and thanked us. apologized for the inconvenience, My ordeal was not yet done as the Kulula line supervisor ended up manhandling me and another customer for being at the front of the line, pushing my dad away and insulting us .on top of it calling the police on us. Another supervisor from Kulula came to help and we were assisted .top of that the parking ticked didn't work when I got to the parking I had to go to the ticket office 2 times ,all in all it was a bad experience at the airport .How can I forget that last year when I came back from Cape town My suitcase was vandalized at Mango airlines, there seems to be no peace with you people.