1 reviews | Active since Dec 2011
WORST AIRLINE EVER
Flight JE548 was scheduled to depart 18h40, it eventually only departed at 23h00, my mum only arrived in Jbh at 00h55 the next morning. A voucher was offered which you had to call them for, there was no answer on that line. A return ticket was booked and the measely R400 voucher could not be paid to my mum in cash as she had already booked her flight back as there was no answer from that number. Flight JE541 was also delayed but this time round, passengers boarded the plane at 16h25 and sat there until 20h15 then had to change planes. This is unacceptable, another voucher offered, probably another measely amount. The cabin crew on the other plane passengers had to board were very unprofessional and rude. Flight attendant snapped at my mum for asking questions, DISGUSTED by the service from Mango. To top it all off, they announce Mango only sent 50 packets of NIKNAKS!!! Really now, my mum was at the airport since 2h30 as she was suppose to depart at 16h20 then only arrived in PE at 22h10. Mango needs to reimburse her as she will not be flying Mango ever again. RIDICULOUS, they have the nerve to be rude and have an attitude with passengers...DISGUSTING!
