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Andre D

1 reviews | Active since Jul 2013

07 Apr 2015, 09:59

What pathetic service

Okay, so yesterday I had to fly from Port Elizabeth to Cape Town at 9am. As always I received a Preflight email message stating my departure time etc. Nowhere does it state when the Check-In closes and I have always assumed that you only had to be at the airport 30mins prior to a domestic flight. <br> <br> I arrived at the airport at 8.15am and stood in line at the check-in counters which was quite long. As I got to the middle of the queue the sign changed saying that the checking is now closed. This happened at 8.20am. Frantically I went to the Mango Customer Care counter where I waited to be helped until 8.25am. I asked the lady behind the counter what I should do now, and she just shrugged her shoulders saying, \Sorry sir

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