What has customer service in SA really come to?

I don't even know where to begin. But I am utterly disappointed and quite appalled. I am at this moment ashamed to be South African based on the fact that we have an International Airport which then should surely mean that we should have international standards right? but is it because we flew a domestic flight and it was 5:00AM that we received horrific customer service? the ground hostess waving her hand in the air called us(strike1) once there she was talking NONSTOP to her colleague next to her(strike2) she never acknowledged us by greeting or anything of the sort(strike3) She never asked or requested any of our flight details/documentation(strike4) but rather just put her hand out(strike 5) almost like I was supposed to just smell what she wanted right? the only thing she uttered to us was WHAT SEAT? So my question is, if I was of another race would this lady of the same race as me have treated me with more respect? If I was older would she have spoken to me better? And lastly Mango Airlines should be ASHAMED of there Customer Service, do they even properly in still these principles in there workers? and to add, I've reached out to them ample times yet NO REPL ! Not surprised.