Waited, not helped, waited very long and got DC'd

Good day<br> <br> I phoned the Call Centre to ask for guidance as the following online payment methods did not work:<br> <br> Internet banking - SID: For FNB, as the FNB internet banking showed an error. Internet Explorer was used.<br> MasterPass for online Credit Card did not show any option for FNB.<br> <br> Thereafter, I phoned the Call Centre. Waited for just over 5 min to reach a consultant. I explained my payment issues and she only said \please hold". I waited in total call time for 20 minutes before being completely disconnected.<br> <br> I have decided to use the Checkers/Shoprite payment option.<br> <br> As I do prefer flying with Mango"