Utterly disappointing

Made a booking on 21st of January 2020, received the SMS notification that the payment has gone off from my Credit Card, however, never received the booking confirmation from Mango. Tried phoning for 2 days, reached out via email as well as on FaceBook eventually got through to the call centre after waiting on the line for 45 minutes, only to hear there is no payment. Checked my account, and the payment was reversed.

Now, I know I should be happy that I got my money back but what upsets me is that once I received the payment SMS, I did not try to make a booking again, therefore, I missed out on the so-called sale because according to me and the SMS notification - the tickets were paid.

Now there is nothing that can be done according to Mango. #IWantMyTickets #TakeMyMoney