Unable to attend funeral due Mango Airlines being late

<p>I am struggling to come over the fact that I could not attend a funeral due to Mango Airlines being late. On Saturday 15 October 2016, I was suppose to get a 08:10 flight to Cape Town. 10 - 20 minutes passed over our boarding time and nobody from Mango made an attempt to announce that they experiencing delays, not even the service agents at the boarding gate attempted to communicate with us to advise. They only advise after one individual became irate about waiting in the line, and no one is explaining as to why we running late with our flight. It was then advised that the flight are delayed with 35 to 45 minutes. This resulted in me having to miss a funeral to someone extremely close to my heart in Cape Town. I was torn in pieces, as reality kicked in that I will not be able to attend the funeral due to poor service by Mango.</p> <p> </p> <p>Unfortunately. I booked a ticket back from Cape Town to Johannesburg for Tuesday 18 October 2016, time 16:15 to 18:10 in advance. To my surprise, the flight were delayed again. Eventually when I got to OR Tambo airport, the Gautrain busses were no longer in operation as it was too late already. I chose the 16:15 flight, as the idea was to make use of the Gautrain to Midrand. I ended up requesting an Uber, which I had to pay an additional R350. I'm utterly disgusted and frustrated with this poor service from Mango airlines. Not happy at all!!!</p>