Try avoiding Mango

What a joke this airline is. This is not the first time that Mango has disappointed me. On a previous occasion, Mango phoned me to inform me of a departure time change, but it was never confirmed via email. This caused me to be 5 minutes too late for boarding after rushing to the airport and I had to buy a new ticket for thousands of rands. Last year, during lockdown level 5, Mango canceled our flight, for which we had paid an additional R880 to have the flight moved to that specific date, and they refunded our tickets but not the R880. Their response to my query was to send me the same refund voucher without the R880 almost a month later. Who has the patience to respond to them after that? Now, again, they are messing us around. We bought tickets to fly tomorrow 23 January 2021 from Cape Town to Johannesburg. Our original departure time was 16:50. About a week ago we were told the flight will now be departing at 16:35 and we received new e-tickets with the new departure time. Yesterday morning, 21 January 2021, I received an SMS to inform me that not only has our flight number changed, but our departure time has also changed to 18:00. This concerned me as we had organised a family member to pick us up from O.R Thambo to take us to our flat in Pretoria West, but if we depart from Cape Town at 18:00, we will land at approximately 20:00, get our luggage at 20:30, and then they expect us and our lift to still reach our homes before curfew at 21:00? I also did not receive a new e-ticket to confirm the flight change, and since Mango *****ed me last time in exactly the same manner, I did not trust the flight change and wanted it to be confirmed. I phoned the number they supp**** on the SMS, ***, picked option 6 to confirm our new flight time and then I was very hastily provided another phone number, ***. When I phoned this number, I was told, "The number you have dialled is not available on the MTN network" and then the line went dead. I phoned the first number again and went through the options just to confirm I have the correct number written down. After phoning the provided number again, it went through and I spoke with someone who put me through to Mango. I held the line for 10 minutes, wasting my airtime, and eventually hung up. I searched for another number and phoned the Mango helpdesk at ***, where I was told, "Thank you for your patience. Your call will be attended to shortly." Fifteen minutes later I gave up and hung up. Why must it be such a c**** to reach Mango? They are the ones who changed my flight information and now they're not even available to confirm as much. Just to be safe, I will now have to go to the airport 2 hours earlier just to prevent missing my flight because they're unorganized and I am unsure what's going on. Terrible service!