THEFT/****** GOODS

I am completely and utterly disgusted with Mango Airline. I was flying back from Durban to Cape Town and my bag was broken into (Lock cut off the bag) I reported this straight away - only noticing 1 item was ****** however stating that i will check my bag fully when i get home and have calmed down. I get home and notice 3 other items have also been ******. I then go open a case at the police station and claim from mango. Mango comes back to me after me chasing them saying they will only pay back the weight of items ****** not the value and they will also not cover the cologne that was ******. After a very long time i still haven't heard anything from them so i chase them up - and no one can help me. Eventually after chasing and chasing they say they are going to pay me R280 - after more that R4500 worth of goods were ****** thats what they pay me - this is completely unacceptable.