Theft and appalling service
My name is Chiney Hobbs and i travelled on the 08:40 JE534 flight from Port Elizabeth to Johannesburg on Monday 11 April 2015.<br> <br> On arrival at O.R. Thambo International airport my baggage came out onto the carousel within the first 10 bags. As i picked up my bag my one side pocket was half-open and i knew that someone had been digging in my bag. My brand new Nike sneakers (navy with a lime green nike sign) were in that pocket. I had recieved them as a gift over the weekend.<br> <br> When i checked in my bag it weighed 8.4kg and as they usually do it was rounded down to 8kg on my baggage slip. When i reported the theft at the Mango baggage enquiries they weighed the bag and said because it weighs 8kg there is nothing they can do i have to phone the Guest care number.<br> <br> I tried to phone this number atleast 15 times in which i was on the line for more than 10min at the time waiting for a consultant. My family eventually had to drive back to Port Elizabeth airport to get any sort of service. The theft was reported to Shane and a reference number was received.<br> <br> I just find it unacceptable that we trust the airline and the staff at the airport with our baggage and then things are ******.