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charlene M

1 reviews | Active since Nov 2009

01 Jun 2017, 16:22

Theft

<p>I flew from OR Tambo to Port Elizabeth on the 31 May 2017 at 11h40. I was assisted by a Mango's staff member at the counter. Her name is Happy. She was very helpfull and assisted me in tying a thick white cable tie around the two zips of my suitcase. I checked in around 10am. When I arrived in PE, the cable tie was cut. The zips in my suitcase and toiletry bag was unzipped. The Electric Massaging Machine box had been opened and contents thrown in my suitcase. They were obviously after this which was packed separatly. They stole one electric cable with gel pads which comes with my device. I went on to the Mango Claims site and see I have to download a 4 page claim form. I do not have a printer. Also, the telephone number does not exist on the claim form. I would like to claim for this. I feel violated that someone had gone through my personal belongings. This person should be fired! I would like Mango to view video footage. I would like to know who this person is and hopefully this person will be fired! I would also like to add that on the flight, I asked for your freshly baked ****ins. I was told they were not delivered that morning! </p>

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