TERRIBLE SERVICE FROM THE STUFF

<p>We had our holiday planned well flew very well from JHB to DRB on our way back at at the gate checking our tickets accidantly dropped down few things from my hand bag but had already taken out my partners and i tickets so the lady just looked at me and when we asked her to please help us out while we were busy trying to get everything back together she said she will not do such because i dropped them i should pick them up myself who does that ??</p> <p>and she kept on calling other customers behind us since she refused to help us and she was busy talking back to my partner when he kept on asking her if she is not going to assist us she was arguing with us when you expect to get a proffesional service not that they should kis your feet but treat you like a paying customer anywho.</p> <p> We eventually finished up with what we were doing went through to board inn unfortunately when we landed it was raining in jhb that condiotion Mango couldnt change but instead we tried to get parking since most flights were delayed we than parked at a parking lort and they offered busses for us to transport us to the nearest entrance but what suprised me was that all the stuff members were left inside the plane while we were running out from the plain without any urmrellas nor rain coats while some of the stuff that escotted us to the buss were covered with rain coats .</p> <p> </p> <p>i ran out waited for my partener to run in as well unfrotunately he felt and balnced himself with the knee that he had an operation on the way he slept over it was like he was thrown in that bus and Mango stuff took my numbers promised to contact us and check if we were okay rathger my partner was okay that was the 4/12/16 i than sent them an email on the6/12/16 they sent me an automatic response that they will get back to me ater 48hrs so i gave them up until the 9/12/16 today its the 13/12/16 i havent heard anyting from Mango my parners leg has became worse driving is a problem and he hit himself with apole on his back he has appointments with a physio went to see doctors he was injured these peiople care less about their customers how can they now deliver on theior promise im very much angry and disappointed with the service i got from Mango our holiday fever was just ruined</p>