1 reviews | Active since May 2016

10 May 2016, 13:33

Terrible service

<p>I have made a booking with mango for the 29th May at 20:55. The reason for this late flight was to go to the comorades. I then received a msg that the flight has now changed to 17:15. This is not possible for me to attend as the comorades wont be finished. I phoned and changed my flight to the latest available time which is 7pm ( still not late enough). I questioned Mango' s credibility for doing this and the lady I spoke with had a terrible attitude and put the phone down in my ear. I did not get a name unfortunately! Looks like customer service is not a priority for Mango and I will never even recomend them to anyone just based on how I was treated by your call centre staff.</p>

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