Terrible experience with mango

<p><br />I am very disappointed with the service I received on the 7th of January 2017...I was travelling from lanseria to durban at the 17:10 PM flight...I arrived on time and even checked in online...I was told that due to the weather, the flight was delayed and first I was told to sit at gate 3 then I was asked to move to gate 4 and wait for instructions...I waited an hour and then decided to enquire wat was going on...I was then told the flight had left me...I was left stranded at the airport as everyone from mango had left...I called your call centre and I was told there is nothing that can be done and I must return tomorrow to have the ticket changed or refunded...</p> <p>I had to find transport and find accommodation for the night...</p> <p>I returned the next morning only to be told that the supervisor who was there, the previous day was now off duty and I must return on another day for an explanation...I was told to email my complaint to mango and they will contact me...</p> <p>I am yet to receive feedback from mango for this mishap that left me stranded. When one is late for a flight...mango is quick to sell your seat but here it is the opposite but yet they don't take responsibility...</p> <p>This is very disappointing and one should think twice about travelling with Mango.</p>