Staff at Mango simply do. not. care.

<p>I had an issue with Mango on Friday 17 July. I was extremely upset about it - in tears - and spoke to two different people on the phone. Neither consultant cared about my problem at all, and one was extremely rude to me. I complained on Facebook about it and was given the email address for Wallie Veldtsman. He rep**** to me saying that my problem would be addressed and I would get feedback during the course of the week. This was last week and I've heard nothing. He CC'd in other members of management, namely Hein Kaiser, Shabnam Dhawsay, & Cecil Hutchings, none of whom have bothered to contact me since. I have since followed up & have still not received any feedback. I feel mistreated, taken advantage of and totally cheated by Mango. They gladly took all of my money. But the worst part is that no. one. cares. I have no words to describe how horrible Mango Airlines and its employees have made me feel. </p>